Privacy Policy

Who we are

The following privacy policy explains hows Dunboyne Physiotherapy Clinic will process your personal information in accordance with the General Data Protection Regulation (GDPR) 2016. 

Our website address is: https://dunboynephysioclinic.ie.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact & Booking forms

• Collection of your personal health details, for assessment and treatment purposes.
• Secure retention of your personal information.
• Keeping your files on record as per legal requirements

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognizs and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

• Collection of your personal health details, for assessment and treatment purposes.
• Secure retention of your personal information.
• Keeping your files on record as per legal requirements.
• To provide you with the best care possible, we may be required to pass your personal and health information to other health professionals. Such health professionals are also legally bound to protect your privacy.

Additional information

Our aim is to provide the highest standards, while ensuring our patients confidentiality and privacy. In order to provide the best possible care to our patients, we may need information regarding family history, past medical history and current condition. Consent may also be required for diagnostic tests and liaising with other health professionals.

As stated above we may need to pass your medical and personal information to other health professionals if deemed necessary for your care.

For this reason your consent is required for the following:

• Printing, scanning and sending letters containing your personal information to GPs, hospitals, consultants via email and post.
• Photocopying documents for referral purposes.
• Disclosing information regarding your care to insurance companies in the case of insurance claims.
• Keeping your records on file for the legally required period of time, currently 8 years.

 

We also collect and use personal information for secondary related purposes. These include the following.

• To remind patients of appointments via text and/or email.
• Follow-up phone calls related to your treatment.  
• To invoice for services provided. The cost for some patients may be paid for by a third party (eg. Irish Life Health). These third parties have your consent or the authority to direct us to disclose certain information to ensure client entitlement for payment.

 

As stated above we may need to pass your medical and personal information to other health professionals if deemed necessary for your care.

For this reason your consent is required for the following:

 

• Printing, scanning and sending letters containing your personal information to GPs, hospitals, consultants via email and post.
• Photocopying documents for referral purposes.
• Disclosing information regarding your care to insurance companies in the case of insurance claims.
• Keeping your records on file for the legally required period of time, currently 8 years.

 

We also collect and use personal information for secondary related purposes. These include the following.

• To remind patients of appointments via text and/or email.
• Follow-up phone calls related to your treatment.  
• To invoice for services provided. The cost for some patients may be paid for by a third party (eg. Irish Life Health). These third parties have your consent or the authority to direct us to disclose certain information to ensure client entitlement for payment.

At your Initial Physiotherapy appointment we will provide you with our Privacy Policy to sign along with your registration form.